WHY YOU SHOULD CHOOSE TELE SALES PACKAGE

Because a call to the right person – at the right time – in the right way can create immediate revenue and long-term relationships. Win Overcome's Telesale package does not stop at "calling to take care of customers", but is a proactive sales system, with standardized scenarios, intelligent customer classification, and effective measurement at each stage.

  • Telesales team with practical experience in many industries
  • Scripts are personalized for each campaign.
  • Call right - close right - take care
  • Report and track data fully and clearly
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Win-overcome

WITH DIVERSE CAMPAIGNS DIFFERENT ADVERTISING

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You don't need to build a team from scratch, don't need to spend time training, but still have an effective "telephone sales machine".

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WHAT YOU HAVE WHEN CHOOSING A PACKAGE

Choose Win Overcome's Telesale package and you'll have a professional sales team, effective closing scripts and a clear data tracking system - all without having to recruit or train from scratch.

1

CALL HOT / COLD DATA FROM MARKETING

  • Receive customer list from Marketing department:
  • Hot data: customers fill out forms, inbox, comment, download documents…
  • Cold data: potential list by region, industry, behavior…
  • Proactively call according to the draft that has been built with skills, flexibly adjust according to each customer’s reaction.
  • Call at the right golden time, with a friendly, professional voice, creating an initial impression.

2

SEND AND TRACK EACH DEBT

  • Send order confirmation – attach timed debt/partial payment.
  • Track each customer’s payment progress, quickly pay on time.
  • Combine accounting to periodically reconcile debt and report detailed status of each customer.

3

CLEARLY NOTE THE STATUS OF THE PRODUCTS

Classify customers immediately after calling:

  • Potential: has clear needs, needs further consultation.
  • Pending: undecided, need to call back at the exact time.
  • Reject: not interested or not suitable.
  • Full notes: content of the exchange, customer feedback, main relationship, time of call back appointment (if any).

4

SEND PRODUCT INFORMATION + QUOTE

  • Send catalogue/brochure/price list via Zalo, email or SMS immediately after the call (if the customer agrees).
  • Consult suitable packages based on the customer’s budget and needs.
  • Follow the process: call – send information – remind – make an appointment.

5

SCHEDULE AN APPOINTMENT WITH A DIRECT CONSULTANT

  • For potential customers, telesales will finalize an appointment for a direct consultant to carry out in-depth sales steps (online/offline).
  • Ensure complete information: time, consulting channel, who is in charge.
  • Send reminders before the appointment time (if necessary) to reduce the rate of “no-shows”.

6

INPUT DATA INTO CRM – CONTINUOUS UPDATES

  • Input all call information, customer classification, notes and appointments into the CRM system.
  • Ensure no customer abandonment, manage clear data flow – stratify by customer action.

7

BENEFITS FOR BUSINESSES
Maximize the effectiveness of data marketing

  • Clear customer classification – optimized sales process
  • Shorten customer approach time – increase conversion rate
  • Close connection between telesale – marketing – sales
  • Effectively manage customer system and professionalism

SUITABLE FOR BUSINESSES

  • There is a marketing campaign that generates a lot of data but has not been processed in time.
  • Specialize the sales process to optimize resources.
  • Need a telesale version to support scheduling, sending information, and screening high-quality customers.